Manages inventory and Geekmobile maintenance.Provides timely updates to the client and store precincts.Phone and in-person contacts with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client devices.Performs a variety of fulfillment duties for clients in their homes including delivery, installation and networking with a primary focus on Home Theater technology.Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs. Geek Squad Home Theater experts, are responsible for completing fulfillment of intermediately complete work, while managing inventory and vehicle maintenance for our Geekmobiles in partnership with other Agents.Īt Best Buy, we are obsessed with building long term relationships with our customers. They provide our clients service that exceeds expectations by handling appointments with care, asking the right questions to enhance the client experience, and providing prompt follow up of recommendations as well as solutions.
The Geek Squad Home Theater Agent, travels via a company owned vehicle (Geekmobile) from the precinct to our client’s home and assist with the delivery, installation, repair, and haul away of home theater technology products and equipment.
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